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Return Policy

Thank you for shopping at https://4waypocket.co.uk/

If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchase with us.


Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


Definitions:

For the purposes of this Return and Exchange Policy:

  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to My Site, accessible from https://4waypocket.co.uk/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


General return policy:

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and will be processed if conditions are met.


Refund policy:

In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

For the product to be eligible for a Refund, make sure these conditions are met:

  • The product must have the receipt or proof of purchase

Unfortunately, products that were marked as a gift when purchased are not allowed to be Returned or Exchanged.

Unfortunately, products that were marked as a Bundle when purchased are not allowed to be Returned or Exchanged.


How to initiate a return:

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, please do not hesitate to contact us through our:

  • Email Address: contact@4waypocket.co.uk

You will be updated on your Return Status through EMAIL, provided that contact information was provided.